
Provider Name: Webkul
UVDesk is the customer support helpdesk module within the broader UVDesk help desk platform. It provides functionalities for ticket management, automated workflows, knowledge base creation, multichannel support (email, live chat, social media), SLA tracking, and analytics reporting within an integrated customer service ecosystem.
Free for open-source; paid plans
Varies
NA
Community and paid support
None
none
Multichannel support and automation features
Office Automation
Workflow Management