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UVDesk

Provider Name: Webkul

UVDesk is the customer support helpdesk module within the broader UVDesk help desk platform. It provides functionalities for ticket management, automated workflows, knowledge base creation, multichannel support (email, live chat, social media), SLA tracking, and analytics reporting within an integrated customer service ecosystem.

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Cost Structure

Free for open-source; paid plans

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Fee Amount

Varies

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Free Credit

NA

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Support Structure

Community and paid support

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SDG Domain

None

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NGO References

none

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Additional Comments

Multichannel support and automation features

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Used For

Office Automation

Workflow Management