Provider Name: Meta
WhatsApp Business is a free‑to‑download app from Meta Platforms, Inc. built for small and medium‑sized enterprises on Android and iPhone. It combines WhatsApp’s core messaging, voice/video calls and media‑sharing features with business tools—custom profiles, quick replies, automated greetings, labels and in‑app catalogs—to help companies organize conversations and serve customers more efficiently.
Cost Structure
Free
Fee Amount
~₹2.5 per conversation (India)
Free Credit
1,000 free conversation credits per month
Support Structure
Support through email
SDG Domain
Domain agnostic
NGO References
Agami.in
Additional Comments
A universally adopted messaging platform, often integrated into outreach workflows.
Used For
Chatbot
Chatbot