CommCare
Digital case management and field operations platform for NGOs
CommCare is a digital case management and field operations platform designed for NGOs, governments, and social enterprises to manage beneficiary data, deliver services, and monitor programmes in low-connectivity environments.
It enables organisations to digitise frontline workflows, track beneficiaries over time, and support field workers with guided mobile applications. Unlike survey tools, CommCare maintains persistent case records, allowing programmes to manage ongoing service delivery across multiple interactions.
Programme data challenges for Nonprofits & Social Purpose Organisations
Fragmented tools such as spreadsheets, paper, and messaging apps create data gaps and reporting delays
Lack of structured systems to track beneficiaries across visits
Low-connectivity environments disrupt digital workflows
Limited visibility into field operations affects monitoring and decision-making
CommCare enables structured workflows, longitudinal tracking, and offline-first data collection in a single system, improving consistency and visibility across programmes.
Key capabilities
Indian Language Support
CommCare supports multilingual configuration, allowing forms and workflows to be used in multiple Indian languages.
Commonly used languages include: Hindi, Bengali, Tamil, Telugu, Kannada, Urdu, Marathi, and Gujarati.
Pricing for nonprofits
Free (practice environment)
- Available for testing; not suitable for live programme deployment
Paid plans (production use)
- Starts at approximately US$100 per month plus per-user costs; includes reporting and integrations
Enterprise / self-hosted
- Custom deployment for organisations requiring data control and compliance
