New Relic

Application monitoring and observability for nonprofits

New Relic is an observability platform that helps nonprofits and social purpose organisations monitor the performance of their applications, websites, and digital systems. It provides visibility into system health, errors, and usage, enabling teams to identify issues and maintain reliable digital services.

Infrastructure and system challenges for nonprofits and social purpose organisations

Challenge

Websites and applications may face performance issues, downtime, or slow response times

Teams often lack visibility into system errors or failures

Diagnosing technical issues can be difficult without monitoring tools

Solution

Tools like New Relic help organisations monitor system performance, track errors, and analyse application behaviour in real time, enabling faster issue detection and resolution.

Key capabilities of New Relic

Four core capabilities that support system monitoring:

Application performance monitoring (APM)

Track application performance, including response times, errors, and system behaviour.

Real-time monitoring

Continuously monitor systems to detect performance issues, failures, or anomalies.

Error tracking and diagnostics

Identify errors and investigate root causes across applications and services.

Logs and metrics analysis

Collect and analyse logs and system metrics to understand system performance and behaviour.

Pricing for nonprofits

Free tier

Includes a limited amount of data ingestion and monitoring capabilities

Paid plans

Pricing typically scales based on data usage and features
Includes advanced monitoring, analytics, and support options

Best suited for which nonprofits?

Organisations with digital platforms

Useful for teams managing websites, applications, or internal systems.

Teams with technical capacity

Relevant for organisations with developers or technical staff responsible for maintaining systems.

Frequently Asked Questions

What is New Relic used for?

New Relic is used to monitor system performance, track errors, and ensure reliability of applications and digital services.

Is it suitable for non-technical teams?

It is primarily designed for technical teams, though basic monitoring insights may be accessible to non-technical users.

Is it free for nonprofits?

A free tier is available, with paid plans based on usage and advanced features.

Does it work with websites and apps?

Yes, it can monitor both web applications and backend systems.

When should a nonprofit choose New Relic?

New Relic may be suitable when organisations need visibility into system performance and want to maintain reliable digital infrastructure.

Want to learn more?

Visit New Relic