ZAMS

AI-powered workflow automation platform for outreach and donor communication coordination

ZAMS is a platform that uses AI agents (“AI workers”) to automate routine tasks that support nonprofit outreach and communication workflows, such as updating donor records, tracking engagement, retrieving information, and coordinating follow-ups across systems.

Outreach and communication challenges for nonprofits

Challenge

Donor and supporter data is spread across CRM systems, spreadsheets, and communication tools

Campaign outreach (email, WhatsApp, calls) is not always aligned with the latest donor activity

Follow-ups with donors, volunteers, and partners are inconsistent or delayed

Field updates and programme data are not reflected quickly in communication workflows

Small teams spend significant time coordinating across tools instead of engaging stakeholders

Solution

Tools like ZAMS support nonprofit outreach by automating backend workflows that keep communication systems updated and coordinated.

Key capabilities of ZAMS

Four core capabilities that define its role in outreach workflow automation

AI task execution (“AI workers”)

Automate tasks such as updating donor records, retrieving campaign data, and tracking supporter activity

System integrations

Connect with CRM, email, calendars, and communication tools used for donor engagement and outreach

Natural language commands

Allow teams to retrieve information or trigger actions (e.g., donor updates, follow-ups) using simple instructions

Continuous monitoring and alerts

Track donor activity, engagement signals, or data changes and notify teams when outreach or follow-up is needed

Pricing for nonprofits

Worker-based subscription pricing

Pricing is structured per AI worker, typically on a per-user, per-month basis

Evan (meeting preparation) — approximately $50 per user per month
Atlas (CRM automation) — approximately $100 per user per month

Best suited for which nonprofits?

Organisations managing ongoing donor communication and engagement

Teams running multi-channel outreach (email, WhatsApp, CRM-based communication)

Nonprofits with fragmented data across fundraising, marketing, and programme systems

Small to mid-sized teams looking to reduce manual coordination effort

Similar tools for workflow automation

Zapierworkflow automation across applications

Frequently Asked Questions

What is ZAMS used for?

ZAMS is used to automate outreach-related workflows such as updating donor data, retrieving information, and tracking engagement across systems.

Does it send emails or messages to donors?

No. It supports outreach by automating workflows behind the scenes but does not directly execute campaigns.

Is it useful for fundraising teams?

Yes, especially for teams that need to keep donor data updated and ensure timely follow-ups.

Does it require integrations?

Yes. ZAMS connects with CRM, email, and communication platforms used by nonprofits.

Is it free to use?

No. It follows a subscription-based pricing model with per-user costs.

Want to learn more?

Visit ZAMS