Jotform

Simple forms for NGOs & SPOs

Jotform is a no-code form builder used by nonprofits and social purpose organisations to create digital forms for registrations, surveys, and basic data collection workflows. It enables teams to collect and organise data without technical expertise.

Jotform

Data collection challenges for nonprofits & social purpose organisations

Challenge
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Many organisations still rely on paper forms or fragmented digital tools to collect programme data

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Creating digital forms often requires technical support

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Data is spread across spreadsheets, email, and multiple platforms

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Field teams need simple, mobile-friendly tools for data collection

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Aggregating and managing responses is time-consuming

Solution
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Jotform help organisations digitise forms and automate data collection workflows. Data is captured in a structured format and stored centrally for easy access and basic reporting

Key capabilities of Jotform

The core capabilities that make it useful for simple data collection workflows:

Form and survey creation

Create forms, surveys, and registrations using a drag-and-drop interface with no coding required.

Offline mobile data collection

Collect data offline using the mobile app and sync automatically when connectivity is restored.

Automated response tracking

All submissions are stored in a structured format and can be exported to Excel or CSV for analysis.

Conditional logic

Enable dynamic forms by showing or hiding fields based on user responses.

Third-party integrations

Connect with tools such as Google Sheets, Dropbox, Slack, and Salesforce to integrate data into existing workflows.

Indian Language Support

Hindi and other languages can be manually entered in form fields

No built-in regional language interface and no automatic translation support.

Pricing for nonprofits

Jotform offers a free plan and discounted paid plans for nonprofits. Pricing is based on the number of forms, submissions, and storage limits.

Free plan

  • US$0 per month
  • 5 forms, 100 submissions per month, 100 MB storage
  • Suitable for testing or very small use cases
  • Jotform branding included

Bronze plan (nonprofit rate)

  • Approximately US$17 per month (50% discount applied)
  • 25 forms and 1,000 submissions per month
  • Removes branding
  • Suitable for organisations with a few active data collection workflows

Silver plan (nonprofit rate)

  • Approximately US$24 per month
  • 100 forms and 10,000 submissions per month, 1 GB storage
  • Suitable for medium-scale programmes with multiple workflows

Gold plan (nonprofit rate)

  • Approximately US$49 per month
  • Unlimited forms and up to 100,000 submissions per month, 100 GB storage
  • Suitable for large organisations with high-volume form usage

Enterprise plan

  • Custom pricing
  • Custom submission limits, dedicated support, and advanced compliance features (e.g. HIPAA, SSO, API access)
  • Suitable for large organisations with complex requirements

Best suited for which nonprofits?

Organisations with simple data collection needs

Ideal for registrations, surveys, and intake workflows

Teams without technical resources

No-code interface allows non-technical staff to build and manage forms

Programmes with moderate scale

Suitable where submission volumes are manageable and workflows are not complex

Frequently Asked Questions

What is Jotform best used for in nonprofits?

Jotform is best used for digitising simple workflows such as beneficiary registration, event sign-ups, volunteer applications, and feedback surveys. It is designed for quick form creation and structured data collection without technical expertise.

Is Jotform suitable for rural or low-connectivity environments?

Jotform supports offline data collection only through its mobile app. Forms must be preloaded, and responses sync when connectivity returns. Offline use is not available through web browsers, which can limit large-scale rural deployments.

Can Jotform handle multi-language surveys in India?

Jotform allows form content to be manually created in multiple languages, including Hindi. However, it does not offer built-in translation or regional language interface support.

Who typically uses Jotform within an organisation?

Programme teams, communications and fundraising staff, operations teams, and field staff commonly use Jotform to manage forms and data collection workflows.

How scalable is Jotform for growing programmes?

Jotform can support moderate-scale usage, but submission limits on lower-tier plans may become restrictive as programme size increases.

Want to learn more?

The information provided here is created as a community resource and is not intended as professional advice or a recommendation by ILSS or Koita Foundation. While we strive to ensure the accuracy of the content, we do not take responsibility for any errors or omissions. Users should use their own discretion before making any decisions based on this information. ILSS or Koita Foundation assume no liability for any actions taken based on the information provided.