SurveyCTO

Secure, offline-first data collection platform for M&E and research

SurveyCTO is a mobile-first data collection platform designed for NGOs, researchers, and development organisations to collect high-quality field data, run complex surveys, and manage monitoring and evaluation workflows in low-connectivity environments.

It enables teams to design advanced surveys, enforce data quality at the point of entry, and securely collect and manage sensitive programme data across mobile and web channels.

SurveyCTO

Programme data challenges

Challenge
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Paper-based data collection leads to errors, delays, and data loss

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Inconsistent survey administration reduces data reliability

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Errors are often detected only after data collection

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Low-connectivity environments limit digital data collection

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Managing multiple datasets and surveys is complex

Solution
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SurveyCTO enables offline-first data collection with built-in validation and quality checks. Surveys are designed once and deployed across devices, ensuring consistent data collection and reducing post-collection cleaning effort.

Key capabilities

Advanced survey design (XLSForm)

Design complex surveys with skip logic, validation rules, and adaptive workflows using the XLSForm standard.

Offline-first data collection

Collect data without internet connectivity and sync automatically when connectivity is restored.

Data quality control at entry

Validation rules detect errors during data collection, improving data accuracy and reducing cleaning effort.

Secure and encrypted data handling

End-to-end encryption and compliance features support collection of sensitive beneficiary data.

Supervision and monitoring

Track field performance, submission rates, and data quality in real time.

SurveyCTO in action

Oxfam — feedback and accountability systems

Oxfam — feedback and accountability systems

Beneficiary feedback and accountability

Used SurveyCTO to build feedback and complaint systems across multiple countries, enabling structured beneficiary feedback and accountability tracking at scale.

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Udyogini — rural data collection in India

Udyogini — rural data collection in India

Research data collection and survey workflows

Collected COVID-19 impact data from women entrepreneurs in low-connectivity rural areas, demonstrating reliable offline data collection in Indian field conditions.

Read Full Case Study
Innovations for Poverty Action — research surveys

Innovations for Poverty Action — research surveys

Offline field data collection in low-connectivity

Reduced survey administration time significantly in field research by using offline datasets and structured survey workflows, improving efficiency and data quality.

Read Full Case Study

Indian Language Support

App interface available in Hindi and Bengali and form content can be created in any Indian language

Pricing for nonprofits

SurveyCTO offers a limited free plan and paid plans for production use.

Community plan (free)

  • 10 forms and 200 submissions per month
  • Suitable for pilots and small-scale use

Paid plans

  • Starts at approximately US$250 per month
  • Higher submission limits, integrations, and support
  • Suitable for active M&E programmes

Important consideration

  • The free plan has strict limits and is not suitable for ongoing programme data collection at scale. There is no confirmed nonprofit discount on paid plans.

Best suited for which nonpofits?

NGOs running rigorous M&E or research programmes

Organisations requiring high data quality and validation

Programmes with longitudinal tracking and complex surveys

Teams working in low-connectivity environments

Organisations with technical or M&E capacity (XLSForm)

Frequently Asked Questions

What is SurveyCTO best used for?

SurveyCTO is best suited for high-quality field data collection, monitoring and evaluation, and research surveys that require validation, consistency, and reliability.

Does SurveyCTO work offline?

Yes. It is designed for offline use, allowing data collection without internet connectivity and automatic syncing later.

Is SurveyCTO free for nonprofits?

A free plan is available but limited. Most organisations will require a paid plan starting at approximately US$250 per month.

Do you need technical skills to use SurveyCTO?

Basic surveys can be created using a form builder, but complex surveys require familiarity with XLSForm or technical support.

How is SurveyCTO different from KoboToolbox?

Both use XLSForm, but SurveyCTO offers stronger data quality controls, security, and support, while KoboToolbox is fully free for nonprofits.

Want to learn more?

The information provided here is created as a community resource and is not intended as professional advice or a recommendation by ILSS or Koita Foundation. While we strive to ensure the accuracy of the content, we do not take responsibility for any errors or omissions. Users should use their own discretion before making any decisions based on this information. ILSS or Koita Foundation assume no liability for any actions taken based on the information provided.