Jira

Software project tracking for nonprofits

Jira is a widely used issue tracking and project management software, primarily developed for agile teams. It helps teams plan, track, and manage work and can be adapted for nonprofit organisations managing programmes, operations, and field activities.

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Project management challenges for nonprofits & social purpose organisations

Challenge
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Many social purpose organisations manage programme execution across emails, spreadsheets, and informal tools, making it difficult to track tasks and responsibilities clearly.

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Teams often lack visibility into task status, dependencies, and delays, making it harder to coordinate work across programmes and ensure timely delivery.

Solution
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Jira helps organisations plan and manage programmes, track tasks with clear ownership, and coordinate work across teams and initiatives using structured workflows and shared visibility.

Key capabilities of Jira

Workflow management

Plan and track programme work through structured workflows, helping teams organise tasks and manage delivery across initiatives.

Task and issue tracking

Track tasks with clear ownership and status, enabling programme teams to manage responsibilities and stay accountable.

Visibility into work

Get a shared view of progress across projects and programmes, helping teams stay aligned and monitor work more effectively.

Team collaboration

Enable programme and operations teams to collaborate and coordinate work in one place, improving communication and alignment.

Pricing for nonprofits

Jira offers flexible pricing plans, including free and discounted options for eligible nonprofit organisations.

Free plan - for small teams

Best suited for teams starting with structured project tracking.

  • Up to 10 users
  • Unlimited projects and tasks
  • Views: list, board, timeline, and calendar
  • Basic reporting and dashboards
  • Automation: 100 runs per month
  • Storage: 2 GB

Standard plan - for growing teams

Designed for organisations that need more control, collaboration, and scalability.

  • Advanced user roles and permissions
  • External collaboration support
  • Increased automation limits
  • Multi-region data residency
  • Storage: 250 GB

Premium plan - for complex programme management

Suitable for organisations managing multiple programmes with dependencies and workflows.

  • Cross-team planning and dependency tracking
  • Customisable workflows and approvals
  • Higher automation limits
  • Storage: unlimited
  • 24/7 support for critical issues
  • 99.9% uptime SLA

Best suited for nonprofits

NGOs managing complex programmes

Ideal for organisations running multiple projects with defined workflows, timelines, and dependencies across teams.

Organisations with cross-team collaboration needs

Teams that require shared visibility into work, coordination across departments, and alignment on programme delivery.

NGOs scaling their operations

Suitable for organisations expanding programmes and teams, requiring systems to manage increasing complexity.

Organisations needing structured processes

For teams that need defined workflows, approvals, and consistent stages to manage work effectively.

NGO reference

CRY (Child Rights and You)CRY (Child Rights and You)

Frequently Asked Questions

What is Jira used for?

Jira is used to plan, track, and manage work through projects, tasks (issues), and workflows.

Can Jira be used by nonprofit organisations?

Yes, nonprofit teams can use Jira to organise programme work, manage projects, and collaborate across teams.

Does Jira support team collaboration?

Yes, Jira allows teams to collaborate by sharing tasks, tracking progress, and maintaining visibility across projects.

Can Jira handle complex workflows and projects?

Yes, Jira supports structured workflows, task dependencies, and multi-step processes, making it suitable for complex programme and project management.

Is there a free version of Jira?

Yes, Jira offers a free plan for small teams, with additional paid plans that provide advanced features and scalability.

Want to learn more?

The information provided here is created as a community resource and is not intended as professional advice or a recommendation by ILSS or Koita Foundation. While we strive to ensure the accuracy of the content, we do not take responsibility for any errors or omissions. Users should use their own discretion before making any decisions based on this information. ILSS or Koita Foundation assume no liability for any actions taken based on the information provided.